Made to Order items take approximately 4 weeks to produce. Shipping will then take a further 4-10 business days.
Made To Order items are final sale. They cannot be cancelled, changed, exchanged, returned or refunded after order has been placed
Manufacturer Direct items are products on our store, i.e. t-shirts, hoodies, that are made to order and shipped to you directly by our supplier.
Manufacturer Direct items take approximately 4-7 days to produce. Shipping will then take a further 4-10 business days.
Manufacturer Direct items are made to order and final sale. They cannot be cancelled, changed, exchanged, returned or refunded after order has been placed
Yes. You can PURCHASE A GIFT CARD online. They can be redeemed online only and should be treated like cash as they cannot be replaced. When you purchase a Gift Card, you will receive an email that contains a unique gift card code that can be used at Checkout to redeem its value.
Yes, provided there is still a balance remaining on the card.
If you have a customer account, you can check your available balance using the link in your Gift Card email. Alternatively, CONTACT US and we can check your available balance for you.
Yes, multiple Gift Cards can be redeemed at Checkout.
Speak to your Fundraising Relationship Manager at MS who will provide you with the registered fundraiser promo code.
Yes, we can! Please visit our In Celebration collection to choose from our available bonbonnieres:
- Celebration MS Awareness Ribbon
- Celebration MS Lapel Pin
- Celebration MS Bonbonniere Card
Each product is custom printed with names of the couple, the date of your special occasion, and a special message from MS.
Dimensions, costs and shipping times are listed for each product. The minimum order quantity for each product is 50 cards, and cards are sold in batches of 10. See In Celebration for more details, and to place your order.
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay and Gift Card (purchased through this store) payments.
Prices on shop.ms.org.au are in Australian Dollars. A currency converter is available to convert prices to CAD, EUR, GBP, NZD or USD.
You payment method will be charged at the time the order is placed.
PRIVACY AND SECURITY
This store is Level-1 PCI Compliant. 256-Bit Secure Socket Layer (SSL) encryption is used to protect every transaction between our servers and your computer.